How can I contact you?

You can get in touch in a few ways.
Send an email to or fill out the form on
A member of our support team will get back to you as soon as they can.
If you’re using the app, you can get in touch by going to “Settings” then using the “Contact us” button there.
If you've already submitted a claim, the most direct communication channel is through the claims chat in the app. Remember that the claims team is available to respond Monday to Friday 0900 to 1700, excluding bank holidays.