My monthly payment failed. What happens next?

We'll automatically try to collect your monthly charges again on the 8th and 15th of the same month.

Updating your details will not send the payment through immediately - it will happen automatically on the next scheduled date (as above). To update your payment details, visit "Profile" and then scroll down to the "Payment Info" section and add new card info.

Once payment has been successful, you will receive an email to confirm that payment was made and that your protection is on.

If we have not been able to charge your payment card after three attempts, your protection will be cancelled back from the beginning of that month.